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SHIPPING, RETURNS & REFUND POLICIES

SHIPPING POLICY

With our standard shipping you can expect to receive your order in 5-7 business days, after your order has shipped. At this time, there is no expedited shipping. Shipping charges will be calculated at the cart.

Ground transit times vary from state to state. We are unable to ship to U.S. Post Office boxes APO or FPO addresses at this time.

Please allow 1-2 business days for your order to be processed. Orders placed after 3PM ET on Friday will begin processing on Monday. Holiday orders will be processed the next business day.

EXCHANGE AND RETURN POLICY

Return and Exchange Policy 

We accept returns of unworn, unwashed, undamaged, have original tags attached, free of stains, makeup, deodorant, or wear for merchandise purchased online for delivery that shipped to a U.S. address for a full refund or exchange within 7days of purchase receipt. Refunds will be made in the form of the original payment.  All custom or sale items cannot be returned or exchanged. 

In Store Returns 

No exchange or refund can be made in stores. 

Additional Information

Bead clothing, bodysuits, swimwear, and undergarments are non-returnable or refundable. 

Gazelle does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return. 

Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not accept as return product. Please email mkargbo@global.edu

Return packages must include a completed return request form and original packing slip to ensure processing. (Note: If the return request form is not filled out correctly, your return may experience delays in processing. You may use the return request form included in your original packaging.) 

Please allow up to two weeks for your return to be processed 

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